HOPE program now accepts referrals from landlords, increasing help – Neuse News

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RALEIGH — The Housing options and eviction prevention (HOPE) The program announced changes to the program to accept tenant referrals from landlords and increase financial rewards to North Carolina households requesting rent and utilities assistance related to the pandemic. The new guidelines aim to help even more tenants get back on their feet while helping homeowners who have lost income due to the economic impacts of COVID-19. Since opening last fall, the HOPE program has provided more than $ 305.5 million to 81,039 households, including $ 219.2 million already paid to homeowners and utility companies statewide.

“We implemented the HOPE program to keep low-income tenants hard hit by COVID-19 in their homes with the lights on,” Gov. Roy Cooper said. “HOPE has already helped over 81,000 families, and these program changes will allow more people to get the help they need while our condition recovers. “

Landlords whose tenants are struggling to pay their rent due to the pandemic can submit their names and contact details using the ESPOIR program website or by contacting the HOPE Call Center at 888-9ASK-HOPE (888-927-5467). A program specialist will then follow up with the tenant to help them start the application process.

Additionally, effective August 1, the monthly rent allocation limit for the HOPE program will increase by 30%, allowing the program to cover approximately 95% of all rent allocations requested by tenants. Likewise, the utilities award limit will increase by 100%, a change that will cover nearly 90% of all overdue amounts requested by program applicants. The new limits will apply to all new applications received, including applicants who reapply for assistance.

The HOPE program promotes housing stability by providing assistance with rent and utility bills to prevent evictions and disconnection of utilities. The program currently serves 88 counties in North Carolina, with 12 counties and five Native American tribes receiving direct federal funding to manage their own rent and emergency utility programs. A complete list of counties served by the HOPE program, county programs and tribal government programs can be found using the NC HOPE interactive map.

Information about the HOPE program, including eligibility requirements, program benefits and an online application, is available at www.HOPE.NC.gov. Applicants who cannot access the website should call 888-9ASK-HOPE (888-927-5467) for assistance with the application process. The HOPE call center is open Monday to Friday, 8 a.m. to 5 p.m. English and Spanish speaking representatives are available to assist callers. Applicants who have applied for assistance during the first phase of the HOPE program are eligible to reapply for additional assistance.

Funding for the HOPE program is provided to the state through allocations from the US Treasury Department’s Coronavirus Relief Fund and the Emergency Rental Assistance Program established by the Consolidated Appropriations Act 2021. The program HOPE is managed by the NC Office of Recovery and Resilience, a division of the Ministry of Public Security. To learn more about the HOPE program, visit www.HOPE.NC.gov.


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